Terms & Conditions

2. Estimates, Diagnostics & Repair Authorizations

Diagnostic & Travel Fee: A mobile dispatch/diagnostic fee applies to on-site visits to cover travel and comprehensive vehicle inspection. If the repair is performed during the same visit, the diagnostic fee is clearly accounted for in your total service estimate.

Upfront Quotes: Prior to commencing any mechanical disassembly or part installation, Thesky Marcelin will present an upfront verbal or digital estimate outlining required parts, labor, and anticipated turnaround time. No additional work will be performed without prior customer consent.

3. On-Site Service Location & Safety Requirements

To ensure safe and quality repair work, the Customer agrees to ensure the vehicle is situated in a suitable location:

• The vehicle must be parked on a reasonably level, paved concrete or asphalt surface (driveway, designated parking bay, or safe curb).
• The location must have adequate clearance around the vehicle to operate hydraulic jacks and safety stands.
• Pets and young children must be kept safely indoors during active repair operations.
• If parked on private property (e.g. apartment complex or corporate lot), the Customer confirms they have the legal right or permission to have mobile mechanical service performed on the vehicle.

* Note: The technician reserves the right to decline or reschedule work if a location presents an immediate physical hazard (such as steep incline, unstable mud/gravel, active highway shoulders without barrier, or severe weather).

4. Parts & Workmanship Warranty

Technician-Supplied Parts: New OE-grade and premium replacement parts supplied by Marcelin’s Mobile Repair carry standard manufacturer warranties (typically 12 months or 12,000 miles, whichever occurs first) along with our craftsmanship guarantee.

Customer-Supplied Parts: While we are happy to install customer-purchased parts, our warranty covers only the labor of installation. We cannot warranty the internal manufacturing quality, longevity, or incorrect fitment of customer-provided parts. Any part defects must be handled directly with the customer's part vendor.

5. Payment Terms & Mechanics Liens

Payment in full is due immediately upon completion of authorized repair services and successful road/function testing.

Accepted Payment Methods: Major credit/debit cards, secure contactless electronic payments (Zelle, Cash App, Apple Pay), and cash.

Pursuant to Georgia Code (O.C.G.A. § 44-14-363), automotive mechanics possess statutory lien rights on vehicles for unpaid diagnostic, labor, and part charges until full balance satisfaction.

6. Pre-Existing Conditions & Limitation of Liability

Motor vehicles operate under high mechanical stress, heat, and vibration. Marcelin’s Mobile Repair is not liable for unrelated pre-existing mechanical failures, deeply seized/rusted bolts resulting from prior neglected maintenance, brittle aging plastic wiring harnesses, or internal transmission/engine block damage discovered during diagnostic disassembly.

In all circumstances, the maximum liability of Marcelin’s Mobile Repair for any claim arising out of the services rendered shall not exceed the total dollar amount paid by Customer for the specific service in dispute.

7. Governing Law

These Terms and Conditions and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.